Privacy Policy

Techni Tint Last updated: August 3,2026

Techni Tint, ABN 21 243 375 106 respects your privacy. This policy explains what personal information we collect, why we collect it, who we share it with, and how you can access, correct or complain about it.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).

This policy applies to technitint.com and to any dealings you have with us by email, phone or social media.

1. What personal information we collect

1.1 Information you give us:

  • name
  • email address
  • phone number
  • shipping and billing addresses
  • order and purchase history
  • correspondence with us, including emails, contact form messages and social media messages
  • reviews, photos or content you send or tag us in
  • account login details if you create an account
  • trade or wholesale application details, if you apply

1.2 Payment information. Card payments are processed by Shopify Payments and other third-party providers such as PayPal, Apple Pay, Google Pay and Shop Pay. We do not see or store your full card number. We receive only a confirmation of payment and limited details such as the card type and last four digits.

1.3 Information collected automatically. When you visit the Site we collect technical information including your IP address, device type, browser, operating system, referring website, pages viewed, time spent and interactions with the Site. This is collected through cookies and similar technologies — see section 6.

1.4 Information from third parties. We may receive information about you from Shopify, payment providers, shipping carriers, and advertising and analytics platforms such as Meta (Instagram and Facebook) and Google.

1.5 Sensitive information. We do not collect sensitive information (such as health, racial or political information) and ask that you do not send it to us.

2. Why we collect and use it

We use your personal information to:

  • process, fulfil and dispatch your orders
  • take payment and detect or prevent fraud and chargebacks
  • arrange delivery and provide you with tracking
  • communicate with you about your order, including delays and issues
  • handle returns, refunds, warranty claims and enquiries
  • create and manage your account
  • assess trade and wholesale applications
  • send you marketing about products, restocks and promotions, where you have consented (see section 5)
  • improve the Site, our products and our advertising through analytics
  • comply with our legal, tax and record-keeping obligations

We only use your information for the purposes set out above, for a directly related purpose you would reasonably expect, or where you have consented or the law requires it.

3. Who we disclose it to

We may disclose your personal information to:

  • Shopify — our e-commerce platform, which hosts our website, processes orders, facilitates payments through Shopify Payments (where applicable), and provides related services.
  • Payment providers — including Shopify Payments, PayPal, and any digital wallet providers available at checkout, to securely process your payment.
  • Shipping and delivery providers — to fulfil and deliver your order. This may include Australia Post and other courier services used from time to time. They receive only the information necessary to complete delivery, such as your name, delivery address and contact details.
  • Shopify services — including Shopify Email, Shopify Analytics, and other Shopify features we use to operate, improve and market our store.
  • Professional advisers — such as accountants, auditors or legal advisers where necessary.
  • Government authorities, regulators or law enforcement agencies — where required or authorised by law.

We do not sell your personal information.

4. Overseas disclosure

4.1 Some of the providers listed above store or process data outside Australia. Based on our current providers, your information may be handled in Canada and the United States (Shopify), and in the United States and other countries where our analytics, advertising and email providers operate. 

4.2 Before disclosing information overseas we take reasonable steps to ensure the recipient handles it consistently with the Australian Privacy Principles, generally through the provider's contractual terms.

4.3 By providing your information to us, you acknowledge that it may be stored or accessed overseas as described above.

5. Marketing and how to opt out

5.1 We will only send you marketing emails or SMS where you have subscribed, or where you have bought from us and would reasonably expect to hear from us about similar products.

5.2 Every marketing message includes an unsubscribe link, and we comply with the Spam Act 2003 (Cth). You can also unsubscribe at any time by emailing hello@technitint.com.

5.3 Opting out of marketing does not stop transactional messages about an order you have placed, such as order confirmations, dispatch notifications and delivery updates.

6. Cookies and tracking

6.1 We use cookies and similar technologies to keep your cart working, remember your preferences, understand how the Site is used, and measure and target advertising.

6.2 Categories we use:

  • Essential — required for the cart, checkout and account login to function. These cannot be switched off.
  • Analytics — help us understand traffic and behaviour on the Site.
  • Marketing — allow us and platforms like Meta and Google to show you relevant advertising and measure its performance.

6.3 You can manage or block cookies through your browser settings, and through our cookie banner where one is displayed. Blocking essential cookies will stop checkout from working.

6.4 You can opt out of personalised advertising through your Google and Meta ad settings.

7. Security

7.1 We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. The Site uses SSL encryption, and Shopify maintains PCI DSS compliance for payment processing.

7.2 No method of transmission or storage is completely secure. We cannot guarantee absolute security, and you provide information to us at your own risk.

7.3 If we become aware of a data breach likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner in line with the Notifiable Data Breaches scheme.

8. How long we keep it

8.1 We keep personal information only for as long as we need it for the purposes described in this policy, or as required by law.

8.2 Transaction and tax records are generally retained for five years as required under Australian taxation law.

8.3 Marketing subscriber information is kept until you unsubscribe, and for a short period afterwards to ensure we honour the unsubscribe.

8.4 When we no longer need your information and are not required to keep it, we take reasonable steps to destroy or de-identify it.

9. Accessing and correcting your information

9.1 You can request access to the personal information we hold about you, and ask us to correct anything inaccurate, out of date or incomplete. Email hello@technitint.com.

9.2 We will respond within 30 days. We may need to verify your identity before releasing information.

9.3 There is normally no charge. If a request is complex or resource-intensive we may charge a reasonable fee and will tell you before proceeding.

9.4 In limited circumstances we may refuse access or correction — for example where the law requires or authorises us to. If we refuse, we will explain why in writing and tell you how to complain.

9.5 If you have a Shopify account with us, you can view and update much of your information by logging in.

10. Complaints

10.1 If you think we have breached the Australian Privacy Principles or mishandled your information, email hello@technitint.com with details. We will acknowledge your complaint and aim to respond within 30 days.

10.2 If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner:

  • Website: oaic.gov.au
  • Phone: 1300 363 992
  • Post: GPO Box 5218, Sydney NSW 2001

11. Children

11.1 Our Site and products are directed at adults. We do not knowingly collect personal information from anyone under 18.

11.2 If you believe we have collected information from a minor, contact us and we will delete it.

12. Automated decision-making

We do not use automated decision-making or artificial intelligence to make decisions that significantly affect you. Where we use automated tools for fraud screening at checkout, those results are reviewed by a person before an order is declined.

 

13. Third-party links

The Site may link to third-party websites and social media platforms. We are not responsible for their privacy practices. Please read their policies before providing information to them.

14. Changes to this policy

We may update this policy from time to time by posting the revised version on this page with a new "last updated" date. Please check back periodically.

15. Contact us

Techni Tint Email: hello@technitint.com 

ABN: 21 243 375 106