Returns & Refund Policy
At Techni Tint, we take pride in supplying premium automotive window films. Due to the nature of our products, please read our policy carefully before placing an order.
Change of Mind
We do not accept returns or offer refunds for change-of-mind purchases. Please ensure you select the correct product before completing your order.
Incorrect or Damaged Items
If you receive the wrong item, or your order arrives damaged or defective, please contact us within 7 days of receiving your order.
Please include:
- Your order number.
- A description of the issue.
- Clear photos of the product and packaging.
If we determine the product is faulty, damaged in transit, or we supplied the incorrect item, we will arrange an appropriate remedy, which may include a replacement, refund, or store credit.
Used or Installed Products
We cannot accept returns or provide refunds for products that have been:
- Installed or partially installed.
- Cut, modified, or altered.
- Damaged due to incorrect installation, misuse, or improper handling.
As window film is a specialist installation product, once it has been applied or installation has been attempted, it cannot be returned.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Contact Us
If you have any questions about this policy or need assistance with your order, please contact us through our Contact Us page or by email, quoting your order number.